English Conversation | Customer Service

In very simple terms, customer service means keeping customers satisfied and happy so that they keep coming back to your company and even refer your products and services to the people they know. Though this sounds simple, the challenge is in the fact that every customer is very different and unique in his or her own way. Handling people who […]

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English Speaking | Typical Organizational Functions

In any corporate organization, one can be involved in many different functions. Although the exact nature of the job may be quite specific to one’s firm and it’s business. These can be broadly divided into line and support functions. Well refined English speaking skills will help you grow in an organization irrespective of whether you are in line function or […]

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