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Have you ever been asked to repeat yourself when speaking? Why do you think that is? Sometimes it does not matter if your vocabulary and English grammar is correct, it is a matter of your pronunciation. Proper pronunciation of English words is important to improve your English speaking skills. This is because of the different sounds that are stressed in […]
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Speech is simply the communication or expression of thoughts in spoken words. But, delivering a speech implies one person speaking to an audience in a formal manner. The aim of a formal speech is to convince, inspire, or inform the audience, as many great speeches, delivered at key moments in history have done. Some of these speeches have even gone […]
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Depending on your job description, you may have to make several calls a day, and will soon get used to holding conversations and possibly even developing working relationships with people you will never meet. The important thing is to be aware that telephone communication is a different form of communication altogether and requires a different type of clarity and structure. […]
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There are certain things which are considered invaluable in most organizations. Ethical Behavior is one of them. Most organizations require their employees to sign a code of conduct that lays down norms and behavior that is expected of them. Apart from ethical behaviour, well refined English speaking skills are also valued in a workplace. A lot of companies mandate online […]
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In your professional life, there is a good chance that you spend nearly every day writing emails. Writing a professional email is an important skill to have, especially for those who are regularly involved in business communications. This is because a well written email can play an important role in how you present yourself. It also plays a role in […]
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People, especially those in senior management positions spend up to 50% of their time at work attending meetings. Good spoken English skills are helpful when you are interacting with a group of people. It is said that up to 50% of the meeting time is spent ineffectively and unproductively. This means that people are often, literally wasting 25% of their […]
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Every day, as we go about our daily activities – working, going to school or college, shopping, eating out, and travelling – we come across hundreds of people. They walk the same corridors as us, travel in the same Metro or bus as us, and eat at the same cafeteria as us. We won’t ever know their names, and will […]
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Good English language skills are important for delivering a good corporate presentation. It is very important to prepare and practice well for every presentation that you make, but the fact is that you just can’t be prepared for everything. No matter how well you’ve prepared your slides and notes, and how many times you’ve practiced speaking in front of a […]
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Business etiquette is essentially a set of written and unwritten rules of conduct. They make interactions in a professional scenario smooth and pleasant for everyone involved. The concept of etiquette is not new. Our parents start teaching us to “mind our manners” right when we are toddlers. Saying “Please”, “Thank you”, and “Excuse me”; giving up our seat to an […]
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Preparing for an interview is like getting ready for any important test. If you want to do well, you have to prepare! This week, let’s focus on interviews for BPO jobs. Since the BPO industry is a fast growing sector, it is in the interest of BPOs to attract and retain talented professionals who can help make them successful. Therefore, […]
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