Globalization and the English Language

The old saying “change is constant”, has never been a greater reality for business leaders in India and across the world than it is today. Our new world is flat, distances are covered virtually and physically much faster than ever before. Traditional boundaries of commerce and trade no longer exist. With the emergence of the new, developing giant economies of […]

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Cross-Cultural Workspace, Work on Learning English

Ours is a fast shrinking world with barriers of time and space being rapidly overcome because of new technologies. Faster transport, faster internet, and newer ways of communication are allowing us to work together in many ways. We could not have imagined even up to a few years ago. What does this really mean? Now, having people work on the […]

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English Conversation | Corporate Teamwork

Teamwork is a corporate buzzword that you have no doubt, heard several times over the course of your professional life. The complexity of today’s business environment necessitates the formation of strong teams that can achieve what individuals alone cannot. However, the concept of teamwork is not limited to the professional space. You have probably been part of various teams since […]

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English Speaking | Working at a BPO

Have you ever considered a career in business process outsourcing (BPO)? A BPO job offers a lot in terms of skill growth. One aspect of this is that people can be in different kinds of processes and build expertise in certain areas such as accounts, recruitment, or HR. BPOs also help develop other important life skills such as confidence, people […]

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English Conversation | Customer Service

In very simple terms, customer service means keeping customers satisfied and happy so that they keep coming back to your company and even refer your products and services to the people they know. Though this sounds simple, the challenge is in the fact that every customer is very different and unique in his or her own way. Handling people who […]

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English Conversation | Why Emails Are Important

A couple of decades ago, life for many was at a slow and easygoing pace. Business was sleepy. People brought ‘snail mail’ in and dumped that onto an ‘IN’ tray and looked hopefully at the ‘OUT’ tray for something to carry away to another station. Then, the world got connected! Sabeer Bhatia created Hotmail, the net went global, and the […]

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English Language | Corporate Citizen

How does one define a citizen? Is he someone who belongs to a given country? What does that mean? Typically, people born in a country or those who may have immigrated are considered citizens. Going a step further, who qualifies as a good citizen? Now, this could be a bit tricky since perspectives may differ. However, for our sake, let’s […]

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